Shipping Policy – Effective January 14, 2025

1. Introduction

At ShoesStore.click, we strive to provide fast, efficient, and reliable shipping services for our customers. Our shipping policy outlines all relevant information related to the shipping process, including shipping methods, delivery times, and other important details to ensure your order reaches you promptly and safely.

2. Shipping Methods

We offer various shipping methods to cater to different needs and locations:

  • Standard Shipping: This is our most economical option and typically takes 5-7 business days for delivery within the United States. International shipping may take 7-14 business days, depending on the destination.
  • Expedited Shipping: For faster delivery, we offer expedited shipping options. Domestic orders can expect delivery in 2-3 business days, while international shipping may take 4-6 business days.
  • Express Shipping: For urgent orders, we offer express shipping, with delivery typically in 1-2 business days within the United States. International shipping may take 2-3 business days.

3. Shipping Costs

Shipping charges are calculated during the checkout process based on your shipping address and the weight and size of the items in your order. We offer free standard shipping on orders over $50 within the United States. For orders under $50, a flat shipping fee will apply.

4. International Shipping

We ship to many countries outside the United States. International shipping charges will vary based on the destination country and the weight of your order. Please note that customers are responsible for any customs duties, taxes, and fees imposed by the destination country. These charges are not included in the shipping fees and must be paid upon delivery.

5. Order Processing and Handling Time

Once your order is placed, we aim to process and ship it within 1-3 business days. Orders are not shipped on weekends or public holidays. If we experience delays due to inventory, we will notify you as soon as possible.

6. Tracking Your Order

After your order is shipped, you will receive a tracking number via email. This will allow you to track your order’s progress as it moves through the shipping process. You can use the tracking number on the carrier’s website to get real-time updates on the delivery status.

7. Shipping Restrictions

We do not ship to P.O. Boxes. Please ensure that you provide a valid street address when placing your order. Additionally, due to carrier restrictions, some products may not be eligible for international shipping. These items will be marked as “not available for international shipping” at checkout.

8. Delayed Shipments

In rare cases, shipments may be delayed due to factors beyond our control, such as inclement weather, strikes, or customs delays for international orders. While we will do everything we can to resolve any shipping issues, we are not responsible for delays caused by external factors.

9. Lost or Stolen Packages

We are not liable for lost or stolen packages once they have been delivered to the provided shipping address. If you believe your package has been lost or stolen, please contact the carrier directly using the tracking number provided. If the package is not delivered, we will work with you and the carrier to resolve the issue.

10. Delivery Confirmation

Once your order has been delivered, you will receive a delivery confirmation email. This confirms that your order has been successfully received at the specified address. If you have any concerns about the delivery, please contact us immediately.

11. Returns Due to Shipping Errors

If you receive an incorrect or damaged product due to a shipping error, please contact us within 7 days of receiving the item. We will provide instructions on how to return the product for a refund or exchange. For more details, please refer to our Refund and Returns Policy.

12. Changes to Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our website or placing orders, you agree to the most recent version of this Shipping Policy.

Contact Information

If you have any questions regarding our Payment or Shipping policies, please contact us at: