Payment Policy – Effective January 14, 2025

1. Introduction

 

At ShoesStore.click, we prioritize providing a safe and secure shopping experience for all our customers. This Payment Policy outlines the terms and conditions related to the processing of payments for the products purchased from our website. By completing a purchase with us, you agree to abide by the terms of this policy.

 

2. Payment Methods Accepted

 

We offer a variety of payment methods to ensure a smooth checkout process:

 

Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, and others.

PayPal: A secure payment platform allowing you to pay through your PayPal account or linked bank account, credit, or debit cards.

Apple Pay & Google Pay: For added convenience, we accept payments via Apple Pay and Google Pay on compatible devices.

Gift Cards: We also accept ShoeStore Gift Cards. These cards can be redeemed for payment on any purchase made through our website.

3. Secure Payment Process

 

We are committed to safeguarding your payment information. All transactions made on ShoesStore.click are encrypted and processed through secure, PCI-DSS compliant systems to protect your sensitive payment data. We use the highest standards of security measures to ensure that your payment information remains confidential.

 

4. Pricing and Charges

 

Product Pricing: The prices of products listed on our website are shown in USD (United States Dollar). The prices on the website are updated regularly and are subject to change without prior notice. However, once you place an order and receive a confirmation, the price at that time is locked in for that transaction.

Sales Tax: Applicable state and local taxes will be applied to your order based on your shipping address. The taxes will be calculated and displayed at the checkout stage. These taxes are in compliance with Ohio state tax laws.

Additional Charges: For international orders, additional charges may apply in the form of customs duties, import taxes, or other fees required by your country’s government. These charges are the responsibility of the customer and are collected at the point of delivery.

5. Payment Confirmation

 

Once you complete the payment process, you will receive an order confirmation email. This email will include the details of the items purchased, the total amount paid, including taxes and shipping, and any discount or promotion applied to your order. This serves as your receipt for the transaction.

 

6. Payment Declines and Errors

 

While we strive to process all payments smoothly, there may be instances where your payment could be declined or an error occurs during the transaction. If this happens, we will notify you via email or the phone number provided. It is recommended that you double-check your billing information, ensure your card has sufficient funds, and try again. If the issue persists, please contact our customer service team at contact@shoesstore.click for assistance.

 

7. Order Cancellation and Modifications

 

Once an order is placed and payment is processed, it enters the fulfillment process. If you wish to modify or cancel the order, please contact our customer service team immediately. If the order has already been shipped, it cannot be canceled, and you will need to follow our Returns and Refunds Policy to initiate a return.

 

8. Refunds and Chargebacks

 

In the event that you are eligible for a refund, the payment will be credited back to the original payment method used. Please refer to our Refund and Returns Policy for detailed instructions on how to request a refund. If a chargeback is initiated by your bank or payment provider, we reserve the right to assess an administrative fee and/or block your future orders.

 

9. Currency Conversion for International Orders

 

For international orders, your payment will be processed in USD. Depending on your bank or payment provider, currency conversion fees may apply. Please check with your financial institution regarding the exchange rates and additional fees that may be incurred.

 

10. Payment Security and Privacy

 

Your privacy and security are of the utmost importance to us. ShoesStore.click uses Secure Socket Layer (SSL) encryption to ensure that your personal and payment information is securely transmitted across the internet. We also comply with the General Data Protection Regulation (GDPR) for customers within the EU, ensuring that your data is treated with the highest standards of privacy protection.

 

11. Payment Disputes

 

If you have a dispute regarding a payment, please reach out to our customer support team immediately. We will review the transaction and work with you to resolve the issue. For unresolved disputes, we encourage you to contact your bank or payment provider.

 

12. Changes to Payment Policy

 

We reserve the right to modify or update this Payment Policy at any time. Any changes will be reflected on this page with an updated effective date. By continuing to use our website or making purchases, you agree to the most current version of this Payment Policy.